Thanks for choosing Curly Cue! Since we are always striving to make our customers happy, here are some of our shipping policies and procedures for your personal benefit. If you have any questions or comments, feel free to drop us a line at firstname.lastname@example.org
Curly Cue is proud to ship world wide! We ship all our products in protective padded envelopes and cardboard tubes to make sure they arrive to you safe and in good condition. Orders are sent out using USPS and usually arrive within a 6-10 business days from purchase time within the US and 10-14 days outside the US. Please allow 1-3 days handling time before you will receive shipping notification.
We ship out from beautiful Northern Utah! So, on international shipments, the purchaser may be subject to import duties or taxes based on the destination. Those will be collected at the time of delivery.
If you find your product to be damaged or defective, we will ship you a replacement free of charge. All you need to do is e-mail us a photo and explanation of what is wrong with the set.
We accept returns for a full refund as long as the product is still unopened and unused. The return must be sent back to us and postmarked within 14 of you receiving the product for a full refund of the purchase price. Shipping & handling is non-refundable.
About Our Product:
Our products have been tested over and over again in many different wall scenarios. We are confident that our products are of the highest quality. They are completely removable and won’t leave residue on the wall! Though our product has undergone many tests to make sure it won’t chip paint or damage walls, since we can’t know the quality of the wall they might be put on we can’t be held responsible for damages to any wall. But rest assured in all of our tests, when the instructions were followed on a wall with regular interior paint, even with texture, the wall graphics always worked beautifully. For best results, follow the instructions and don’t use outdoors.